Privacy Policy

This Privacy Policy explains how Digl Celcorn LLC collects, uses, processes, and protects personal data when users interact with its travel platform. The company is committed to ensuring transparency and safeguarding user information in accordance with applicable data protection laws.

Identity of the Controller

Digl Celcorn LLC is the data controller responsible for the processing of personal data collected through the Digl Celcorn travel platform. The company is incorporated in the United States under registration number 87459231 and maintains its principal office at 4821 West Adams Boulevard, Suite 305, Los Angeles, California 90016, USA. Digl Celcorn LLC operates globally and complies with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). For all data protection matters, the company may be contacted via privacy@diglcelcorn.com.

Categories of Personal Data Collected

Digl Celcorn LLC collects personal data that users voluntarily provide, including names, email addresses, travel preferences, booking details, and payment-related information. The platform also automatically collects technical data such as IP addresses, browser type, device identifiers, and usage patterns through cookies and similar technologies. Additional information may be gathered through customer support interactions and survey responses. All data collected is limited to what is necessary for providing and improving travel-related services.

Legal Basis for Processing

Processing of personal data by Digl Celcorn LLC is conducted in accordance with lawful bases under GDPR Article 6. This includes the necessity of processing for the performance of a contract, compliance with legal obligations, and the pursuit of legitimate business interests such as service optimization and fraud prevention. Where required, explicit consent is obtained prior to processing sensitive or non-essential data. Users retain the right to withdraw consent at any time without affecting the lawfulness of prior processing.

Purposes of Data Processing

Personal data is processed to facilitate travel bookings, manage user accounts, and deliver customer support services. Digl Celcorn LLC also uses data to personalize user experiences, recommend travel options, and improve platform functionality. Marketing communications may be sent where permitted by law or based on user consent. Data may additionally be used for compliance, dispute resolution, and enforcement of legal agreements.

Data Sharing and Disclosure

Digl Celcorn LLC may share personal data with trusted third-party service providers, including payment processors, travel partners, and IT infrastructure providers, strictly for service delivery purposes. All third parties are contractually bound to adhere to confidentiality and data protection obligations. Data may also be disclosed to regulatory authorities or law enforcement where required by applicable law. The company does not sell personal data as defined under the CCPA.

International Data Transfers

As a global platform, Digl Celcorn LLC may transfer personal data to jurisdictions outside the user’s country of residence, including transfers from the European Economic Area to the United States. Such transfers are safeguarded using appropriate mechanisms such as Standard Contractual Clauses approved by the European Commission. The company ensures that all cross-border data transfers maintain an equivalent level of data protection. Users may request additional information regarding these safeguards by contacting the company.

Data Security Measures

Digl Celcorn LLC implements robust technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure server infrastructure, access controls, and regular security audits. While no system can guarantee absolute security, the company continuously updates its practices to mitigate risks. Users are encouraged to maintain the confidentiality of their account credentials.

Data Retention Policy

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, and reporting requirements. Retention periods vary depending on the nature of the data and applicable legal obligations. Once data is no longer required, it is securely deleted or anonymized. Users may request deletion of their personal data, subject to certain legal exceptions.

User Rights under GDPR and CCPA

Users have the right to access, correct, delete, or restrict the processing of their personal data under GDPR. In addition, California residents have rights under the CCPA, including the right to know what personal data is collected, the right to request deletion, and the right to opt out of data sharing. Digl Celcorn LLC provides mechanisms to exercise these rights without discrimination. Requests are processed within legally mandated timeframes.

Contact Information

For any questions, requests, or concerns regarding this Privacy Policy or the handling of personal data, users may contact Digl Celcorn LLC directly. The designated data protection contact email is privacy@diglcelcorn.com, and legal inquiries may be directed to legal@diglcelcorn.com. Written correspondence may be sent to 4821 West Adams Boulevard, Suite 305, Los Angeles, California 90016, USA. The company is committed to responding promptly and transparently to all data protection inquiries.