KL Explorer Travel Companion: Active

Privacy Policy

Last Updated: May 27, 2026

This Privacy Policy outlines how our independent travel portal collects, handles, and secures information in strict compliance with the Malaysian Personal Data Protection Act 2010 (PDPA) and international privacy standards like GDPR.

1. Information We Collect

To assist travelers with electrical outlet compatibility checks, daily expense calculations, and regional sightseeing recommendations, we may collect the following details:

  • Device & Region Preferences: Your origin region (e.g. Europe, USA, UK) and travel styles selected inside our interactive sliders and budget calculators.
  • Browser Metadata: Clean technical indicators (screen size, browser type, language preferences) parsed locally to align our layout elements perfectly.
  • Contact Information: Name, email addresses, and journey specifications explicitly submitted via our Traveler Help Desk forms.

2. How We Use Information

Your details are strictly processed to:

  • Optimize and cache your selected portal language (English or Bahasa Melayu) to prevent layout shifts.
  • Recommend suitable daily travel budget tiers and power adapter safety standards.
  • Offer professional customer service and address your direct travel questions.

3. Data Protection and Storage Security

We deploy high-grade SSL/TLS transport layer encryption and modern firewalls. We never lease, trade, or distribute your email addresses or private inquiries to third-party commercial databases. All travel inquiries submitted to our editorial team are archived securely and only accessed by authorized personnel.

4. Use of Web Cookies

We utilize essential functional web cookies to maintain your selected website preferences, such as your preferred language and recent sightseeing city selections. You can adjust your browser properties to block cookies, although certain budget calculators and interactive maps may require them to function optimally.

5. Your Information Rights

Under PDPA regulations, you maintain the right to inspect, amend, or request the total deletion of your personal records from our databases. You can submit data queries directly to our technical security department at privacy@malaysiatravel.info.